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Error 13440 bad offset:0 accessing file
A customer complains about a problem when he opens an agent evidence from the RCS console.
failed with error 13440: "bad offset:0 accessing file: C:/RCS/DB/data/rcs.0. See http://dochub.mongodb.org/core/data-recovery"
The database or a single collection is corrupted. Run the repair utility on the database. (see: Repair a corrupted MongoDB)
!!! ⇒ If the installation is multishard, please contact the developers that will adapt the attached script case by case.